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Home - Review

Family Mobile Review

Quick Look

Calls Texts Data MMS Voicemail 0800 0870











103 votes

Used this network? Please leave a rating between zero and ten:


Fresh from bringing us flat-pack furniture, IKEA teamed up with Mobile Partners Group to bring us Family Mobile. Family Mobile's stand-out feature for parents will be the ability to set individual limits for different family members, so that you can make sure your children don't ring up too much of a phone bill, you'll also receive itemised bills detailing all incoming and outgoing calls. For others, the ability to choose your own mobile phone number for free when you sign up might be the stand-out feature.

Family Mobile is right near the very top of the cheapest networks, charging just 8p a minute to both landlines and mobile phones. Texts are the cheapest you'll find at 4p each. Data prices are reasonable, and won't end up breaking your bank if you need to use your phone to go online. If you use MMS then Family Mobile has one of the cheapest rates in this department too, beaten only by GiffGaff.

Family Mobile runs on the T-Mobile infrastructure, so coverage is excellent. In terms of savings you're looking at a saving of around £9.20 if you use 60 minutes of calls and send 25 texts from a Family Mobile sim compared to the networks who's infrastructure it actually runs on.

The downside is that Family Mobile's customer services only operate Monday-Friday between 9am and 5pm, so if you work you're going to struggle to get hold of them. There is the option of email support, but we've had complaints about slow responses from their internet based customer services.


Calls Texts Data MMS Voicemail 0800 0870
£0.08p £0.04p £0.20p £0.23p £0.08 £0.08 £0.12p

Calls at 8p per minute put Family Mobile in the top 5 cheapest networks for calls. Texts are the cheapest you'll find at 4p each. Data for 20p a megabyte is around the middle when compared to other networks, but won't end up costing you a fortune when you get your bill. MMS price is second only to GiffGaff at 23p a message.

Bundles / Add-ons

Name Minutes Texts Data Price Description


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